Frequently Asked Questions

  • Naturopathy is a holistic approach to health that aims to identify and address the root cause of your symptoms. We take a science-backed, deeply personalised approach that and typically encompasses nutrition, lifestyle support, herbal medicine, and targeted supplementation.

    Because it's a whole-person approach, no two treatment plans are ever the same.

  • Gemma is a Registered Clinical Naturopath with NMHNZ (Naturopaths & Medical Herbalists of New Zealand). This means she holds a degree in natural medicine, maintains a current First Aid certificate, and completes annual professional development to maintain her practicing certificate.

    By choosing a Registered Naturopath, you can be confident you’re working with a qualified, experienced practitioner who meets professional standards of care.

  • All consultations are currently offered online via secure video call. This allows for flexible, accessible care wherever you are.

  • Yes – international clients are welcome to book (your time zone will be automatically shown when you book online). Consultation prices may differ slightly for international clients.

    Unfortunately, due to regulations, Gemma cannot see clients in the USA or Canada.

  • Your first consultation (up to 60 minutes) is a deep dive into your health history, symptoms, and goals. From there, Gemma will create a personalised treatment plan which may include dietary strategies, herbal medicine, supplements, testing options, and lifestyle support.

  • This depends on your health concern, but most clients benefit from at least 4-6 appointments. Follow-up sessions are typically spaced every 2–6 weeks.
    For more complex or chronic conditions, longer-term support may be recommended.

  • Gemma has a special interest in:

    • Vaginal microbiome imbalances (e.g. thrush, BV)

    • Hormonal health (including PCOS, PMS, and thyroid conditions)

    • Skin issues (e.g. acne)

    • Fertility and cycle optimisation

  • Functional or pathology testing is sometimes suggested to give us deeper insight into what’s going on, but it’s not always necessary. I’ll only recommend tests if they’re likely to meaningfully guide your treatment.

  • Payment plans may be arranged on a case-by-case basis – just get in touch to discuss your situation.

  • Some insurance plans cover naturopathic consultations. Check with your provider to understand your coverage.